Dubai: Dubai Airports has prepared to welcome over 3,600 pilgrims during this year's Hajj travel period, with nearly 59 percent of all UAE pilgrims passing through its terminals. Hajj departure flights will operate until 23rd May on services offered by Emirates, Saudia, flydubai, and flynas.
According to Emirates News Agency, an operational readiness plan has been developed to ensure safe, coordinated, and efficient passenger flow during travel peaks. This plan was created in close coordination with airline and government partners, including Dubai Police, GDRFA, Dubai Customs, the Dubai Corporation for Ambulance Services (DCAS), dnata, Dubai Duty Free, the Dubai Civil Aviation Authority (DCAA), the Roads and Transport Authority (RTA), and the Dubai Health Authority (DHA).
The preparations include dedicated check-in counters and assigned nearest departure and arrival gates to minimize walking distances for pilgrims. Additionally, pilgrims will receive complimentary gift packs and have access to multilingual Guest Experience Ambassadors, support desks, prayer rooms, and Ihram changing facilities.
Elderly pilgrims and those requiring additional support will benefit from expanded wheelchair availability, on-site health checks, and ground assistance teams stationed throughout the airport journey. The Dubai Corporation for Ambulance Services has also scaled up its on-ground presence to provide proactive medical support and respond to any health-related needs.
Pilgrims are expected to return between 30th May and 2nd June, and they will be welcomed with dedicated arrival arrangements, including separate baggage belts for Zamzam water.
