Abu dhabi: A delegation from the Executive Leadership Programme in the Government of Brazil has visited Dubai Police to learn about the force's advanced smart and operational systems, including the Smart Police Station (SPS) and the Command and Controls.
According to Emirates News Agency, Dr. Brigadier Tamim Al Haj, Acting Deputy Director of the General Department of Excellence and Pioneering, received the delegation in the presence of Colonel Hisham Al Jowder, Director of Smart Police Stations, and several officers. Brigadier Al Haj welcomed the guests and emphasized Dubai Police's commitment to fostering communication with local and international government entities. He noted that such visits facilitate the exchange of knowledge and expertise, offering an opportunity to explore leading practices in policing and public safety.
During their visit, Al Haj guided the delegation through the Command-and-Control Centre at the General Department of Operations. The delegation received an overview of the work system, the latest services and initiatives that enhance safety and security in Dubai, and the centre's most recent upgrades. These innovations include the three-dimensional smart map and the patrol management and monitoring system, which supervises the deployment of patrols to ensure rapid responses to reports and emergency calls.
The Brazilian delegation also toured the Smart Police Station (SPS) located at the Dubai Police HQ reception area. The station provides services to the public through fully smart channels without human intervention, offering criminal and traffic services, as well as certificates, permits, and community services adhering to international policing standards.
The visitors were briefed on the range of criminal services available at the SPS, such as the Police Eye service, labour complaints, reports of bounced cheques, victim support services, home security requests, reports of human trafficking, enquiry about reports, and support for victims of domestic violence. They also learned about traffic services like fine payment, vehicle colour change requests, traffic status enquiry, and reissuing accident reports.
At the conclusion of the visit, the Brazilian delegation expressed their admiration for the advanced level of policing and security work at Dubai Police and praised the force's innovative use of smart technologies to serve the community.
