Dubai: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai, in the presence of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai, honoured the winners of the first edition of the 'Zero Bureaucracy Award' at the World Governments Summit 2025.
According to Emirates News Agency, H.H. Sheikh Mohammed stated that the Award embodies the visionary leadership of President His Highness Sheikh Mohamed bin Zayed Al Nahyan and a commitment to developing a community- and people-centred governance model. H.H. Sheikh Mohammed emphasized the importance of celebrating outstanding government employees and teams and highlighted the goal of achieving a people-centred 'Zero Bureaucracy' government by creating a tangible impact in serving the community and enhancing quality of life.
The winners were honoured across seven categories of the 'Zero Bureaucracy Award', including 'Best Government Team', 'Impact on People', 'Impact on Business', 'Engaging People', 'Government Integration', 'Innovative Solutions', and 'Outstanding Initiative'.
The ceremony was attended by H.H. Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai and Chairman of the Dubai Media Council; H.H. Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior; H.H. Sheikh Abdullah bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Foreign Affairs; H.H. Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, Chairman of the Dubai Sports Council; Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence; and Sheikh Rashid bin Humaid Al Nuaimi, Chairman of the Municipality and Planning Department in Ajman.
The Ministry of Justice was recognized as the 'Best Government Team' for achieving zero bureaucracy by streamlining over 31 high-impact operations. The Ministry of Energy and Infrastructure's 'Manzili Bundle' Team received the 'Impact on People' award for enhancing housing procedures for UAE citizens. The Federal Tax Authority was awarded in the 'Impact on Business' category for improving corporate tax registration procedures.
Three government teams were acknowledged in the 'Engaging People' category: the Ministry of Interior's Customer Councils Team, the Ministry of Finance's Partner Councils Team, and the Ministry of Health and Prevention's User Experience Lab and Customer Councils Team. The 'Government Integration' award went to the Ministry of Human Resources and Emiratisation and the Federal Authority for Identity, Citizenship, Customs and Port Security's teams. The Ministry of Foreign Affairs' Smart Mission Team won the 'Innovative Solutions' category, while Emirates Health Services was recognized in the 'Outstanding Initiative' category.
The 'Zero Bureaucracy Award' involved 30 federal government entities and over 600 teams, with prizes amounting to AED7 million. The award process was rigorous, focusing on measurable impact and innovation.
The World Governments Summit is a platform for 'Shaping Future Governments', hosting more than 30 heads of state, 80 international organizations, and 140 government delegations. The summit includes 21 global forums, over 200 interactive sessions, and 30 strategic reports in partnership with international knowledge partners.
