Abu Dhabi: The Ministry of Human Resources and Emiratisation (MoHRE), in partnership with Abu Dhabi Islamic Bank, has introduced the “Digital Wallet” as part of its digital services package. This initiative is aligned with the UAE’s strategy for a comprehensive digital transformation of government services. The “Digital Wallet” facilitates corporate customers in making payments for MoHRE’s services and settling fees and financial obligations instantly. By linking the Ministry with the bank, the wallet provides fully integrated financial services that enhance service efficiency and deliver added value to users.
According to Emirates News Agency, Mohammed Saqr Al Nuaimi, Assistant Undersecretary for Support Services at MoHRE, urged companies to register for the “Digital Wallet” on MoHRE’s platforms via the “Electronic Wallet Registration for Companies” service. Companies can begin using the wallet for payments upon approval of the registration request by the bank. The launch of the wallet marks the first phase of the service, which will expand to include multiple bank options in the future. This expansion aims to support financial inclusion and align with the Ministry’s strategy to enhance labor market efficiency, ease of doing business, and strengthen the UAE’s position as a leading hub for investment and business.
He emphasized the Ministry’s ongoing efforts to expand digital transformation, further integrate the Zero Bureaucracy program by connecting with various entities, streamline business operations, and provide a superior customer experience. These efforts reinforce the UAE’s leading position in government services, digital transformation, and integrated service delivery. The Ministry has achieved significant milestones in digital transformation, enhancing its services and solidifying its role as a leader in government innovation, particularly after transferring all Ministry operations to FedNet.
The Ministry successfully completed over 34 million smart transactions for customers in 2024, marking a 59% increase from 2023. It received numerous awards for its efficient, innovative, and integrated approach to eliminating government bureaucracy. Following the completion of its first phase, the Zero Government Bureaucracy Programme achieved a 100% completion rate for 52 services in its second phase. This achievement resulted in a dramatic reduction in transaction completion time, from 30 working days to just 5, with some services now available instantly and a reduction in required visits, underscoring the radical digital transformation of government services.
