Abu dhabi: The Department of Government Enablement (DGE) celebrated a landmark year in Abu Dhabi's journey to become the world's first AI-native government by 2027, made possible through strong, whole-of-government collaboration that has delivered real-world impact across services, digital infrastructure, and human capital.
According to Emirates News Agency, in 2025, Abu Dhabi moved from vision to execution as it scaled sovereign digital infrastructure, continued to build and deploy real-world AI use cases, and invested deeply in the skills and capabilities of its people. This human-centred approach is at the heart of the Abu Dhabi Government Digital Strategy (2025-2027), ensuring that innovation moves in step with trust, accessibility, and compassion.
In January 2025, DGE launched the Digital Strategy, backed by AED13 billion in investment. The strategy aims to deliver 100 percent end-to-end digitisation of government processes, deploy over 200 AI solutions across government, achieve full sovereign cloud migration, and implement a unified ERP system. It is projected to contribute AED24 billion to GDP and create 5,000 new jobs, anchored in a future-ready skills agenda that elevates talent, leadership, and digital confidence across every government entity.
Ahmed Tamim Hisham Al Kuttab, Chairman of the Department of Government Enablement - Abu Dhabi, stated, "In Abu Dhabi, we are building the government of the future, where AI is intrinsic to its foundation. And in 2025, we proved how this isn't a distant vision, it's our daily reality and already changing the lives of millions."
TAMM, Abu Dhabi's AI-powered super app, became a global symbol of the emirate's leadership in 2025, winning three prestigious awards. Now serving 3.8 million users across more than 1,150 services in over 90 languages, TAMM resolves 95 percent of requests through AI and has completed more than 1.9 million service cases through conversational AI. The launch of TAMM AutoGov marked a shift from reactive to anticipatory services by automatically handling licence renewals, medical appointments, and other recurring needs.
Dr. Mohamed Al Askar, Director-General of TAMM, remarked, "By eliminating over 36 million customer visits annually and resolving 90 percent of requests within one day, we are creating a government that doesn't just protect people's time, it gives it back."
Abu Dhabi's rapid progress is powered by its people. In 2025, the government achieved a major milestone as 95 percent of public sector employees completed AI training, building one of the most AI-literate government workforces globally. The launch of Al Jadaara Leadership Development Programme also recognized top-performing public sector talent, underscoring Abu Dhabi Government's commitment to high-performing, digitally confident leadership.
Chief Digital and AI Officers were appointed in every Abu Dhabi Government entity to drive AI adoption and innovation. These leaders are embedded within each entity to steer AI adoption and foster a culture that champions continued innovation. The rollout of AI Majalis across Abu Dhabi created inclusive learning hubs, empowering citizens and residents with baseline AI skills.
Wesam Lootah, Director-General at DGE, commented, "When over 40 government entities work together with one shared vision to use AI as a means to improve the lives of every single person, transformation accelerates meaningfully."
Abu Dhabi's leadership was on full display at GITEX Global 2025. The Abu Dhabi Government Pavilion attracted a record 55,000 visitors and showcased 55 AI-powered initiatives and partnerships. Partnerships with Microsoft and G42 brought sovereign cloud capability to scale, and the Unified Government Data Centre launched with e provides secure, AI-ready capacity to host and manage critical government data.
With Abu Dhabi's population having grown 7.5 percent, exceeding 4.1 million residents, the emirate is set to continue to attract talent, families, and innovators from around the world. In 2026, DGE will build on this momentum by expanding proactive, AI-powered journeys, scaling enterprise AI use cases across every sector, and strengthening the sovereign digital infrastructure that underpins the government's transformation.
