Dubai: More than 180 new services are set to be added to the 'DubaiNow' app by the end of February 2027. This development is part of the ongoing efforts to integrate Dubai government services within the digital shared channels ecosystem. Digital Dubai organized an intensive specialized bootcamp in collaboration with various government entities to accelerate the integration of individual services into the 'DubaiNow' app.
According to Emirates News Agency, the initiative aims to advance the leadership's vision of delivering services through Dubai's unified digital channel for individuals, thereby bringing the emirate closer to achieving the objectives of the Digital Shared Channels Initiative. The bootcamp included a diverse group of government entities such as the Roads and Transport Authority, Dubai Police, Ports, Customs and Free Zone Corporation, Dubai Health Authority, and others. These entities will spearhead the next phase of migrating their services to the 'DubaiNow' app, with additional government bodies joining in subsequent stages.
Matar Al Hemeiri, CEO of the Digital Dubai Government Establishment, commented on the initiative, emphasizing its role in transforming the delivery of government services in Dubai. He highlighted the unification of services within specialized digital channels that offer a seamless user experience enhanced by AI. He further explained that the bootcamp is part of Digital Dubai's ongoing efforts to implement the directives of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, ensuring a smooth transition of services to the 'DubaiNow' app as the unified digital channel for individual services.
Al Hemeiri added that the goal extends beyond providing services through a single platform, focusing on advancing a connected government experience where entities function as a single integrated ecosystem. As more services are integrated into the 'DubaiNow' app, the initiative aims to strengthen a digital model that offers easier, faster, and more reliable access to services, aligning with Dubai's vision of delivering the world's best digital experience.
These efforts are a part of Dubai's larger strategy to unify government service delivery channels, creating a more seamless and integrated digital experience, enhancing the quality of life, and boosting the emirate's global competitiveness.
